Online Booking Issues

Apologies we've got gremlins in our online systems! We are working hard to resolve issues with our bookings and online services, but do pop in for your session as you normally would while we get things back to normal.

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Etiquette & Protocol

Behaviour Policy

Last Updated: 17 Jun 2026

Water Meadows Leisure Complex and Leisure Solutions Community Trust has a zero tolerance approach to unacceptable verbal and physical behaviour directed towards staff and customers. Behaviour that is regarded as unacceptable includes but is not limited to: 

  • Excessive shouting 
  • Swearing 
  • Harassment 
  • Bullying 
  • Discrimination
  • Threats 

Any unacceptable behaviour will be taken very seriously and may result in the immediate ejection from the centre and the permanent exclusion of offenders.