We need your help!

Our team have been busy cleaning the changing rooms from top to bottom! To help keep them looking their best, please remember that outdoor shoes shouldn't be worn in the changing rooms or at poolside. Please either remove your outdoor shoes, wear overshoes or use clean indoor footwear that hasn't been worn outside (such as flip flops). Thank you for helping us keep our facilities clean, safe and splash-ready for all!

Quick heads up track users

From 6th August to 17th August, our track and infield will be operating with limited availability due to a private booking. We'll still have a small number of sessions available, to find out what's available and secure your spot, please get in touch with a member of our team here.

Thanks for your patience and support.

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Terms & Conditions

CaféM Loyalty Card Terms & Conditions

Last Updated: 03 Dec 2025

Terms & Conditions:

  • The Promoter is Serco Leisure Operating Limited (company number: 04687478), Lancer House, 38 Scudamore Road, Leicester, LE3 1UQ​
  • Customer must purchase six full price hot drinks at any Serco operated Leisure Centre to qualify for a free hot drink ​
  • The number of stamps a customer can collect is not restricted per day​
  • Loyalty card is only acceptable when stamped with the official CaféM coffee cup stamp​
  • Stamps are not transferable​
  • Loyalty card can be used in any Serco leisure centres​
  • Offer includes all hot drinks available at the centre ​
  • Offer excludes seasonal & speciality hot drinks​
  • No alternative drinks are available as part of this offer​
  • Loyalty card will be retained by our team once completed​
  • The issuing leisure facility reserves the right to withdraw, alter or decline this offer without prior notice​
  • Offer subject to availability​
  • Serco Leisure Operating Ltd have the final decision on any discount given ​
  • Management reserves the right to cancel or refuse an individual’s loyalty card with justified reason​
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